Vespa Blogs: 404

It appears that Vespaquest and Vespaway have both been shut down, either because PiaggioUSA and CooperKatz were embarrassed by bad press, or too disorganized to pay hosting or domain fees.

I want to make it very, very clear that even though I find perverse joy in Piaggio’s dismal marketing failures;

  1. I’d find even more joy if they did something right. (I’ve seen the new MP3 print ads, and they’re fantastic, I hope they make the most of that opportunity.)
  2. It’s 100% inaccurate to call the blogs “failures” (as I have) because both were entirely successful, despite Piaggio’s lack of involvement. A child abandoned by her parents that ends up going to Harvard is not a failure, but the parents deserve none of the credit. The blogs were raised by wolves, Crystal and Neil specifically, and they did a really amazing job. I looked forward to both sites daily. Crystal’s Girlbike is among the best scooter sites out there, and I check it religiously. In the past, I’ve credited them with “making the most of what they had to work with,” which sounds negative, but it was meant as a compliment, they did a lot for Piaggio for just about nothing in return.
  3. Both blogs were important resources that should have remained on the web. Even though the most recent post on each was a bit embarassing for Piaggio, the other 99.9% of the content was good stuff, and good marketing for Piaggio. The content will be missed, and I hope Crystal and/or Neil can repost it on their own sites, or otherwise make it available once again (It’s still cached in Google).

GTS exhaust gasket: Technical Bulletin No 18/06

In September 2006, we reported on a potential safety hazard involving the GTS250’s exhaust gasket. At the time, the issue got a lot of attention on the scooter forums, and many Vespa owners have been surprised by Piaggio’s lack of a public response. Today, 2strokebuzz received an email from “Paolo Timoni” (clearly not the real Paolo Timoni, as you will see):

Piaggio acknowledges a flaw in design and issues a tech update (months ago?). They post the update quietly in archives of dealer net perhaps intending to defer responsibility for the flaw on improper maintenance if a bike loses brakes/burns. Too bad for people who work on their own bikes not to have the very critical information. Oh and “wear and tear” muffler maintenance will run you $30 for the part + labor every time you remove exhaust…???? Does the NHTSA know about this?

Attached to the email was a PDF of “Piaggio Technical Bulletin No 18/06,” titled “VESPA GTS: Maintenance Procedure for Exhaust System/Gasket.” The bulletin is from Piaggio&C s.p.a. (not PiaggioUSA) and so is presumably targeted to dealers worldwide. For copyright reasons, we won’t post the bulletin here, but (along with a few photos outlining alignment and placement) here is a summary:

  • The graphite exhaust gasket (Part 826388) must be replaced any time the exhaust is removed from the downpipe.
  • A re-used gasket, or improper positioning or torque upon replacement, may result in exhaust gases leaking from the joint, with the possibility of heat damage to surrounding parts.
  • The part is considered a “wear and tear” item, and thus must be charged to the customer at any service after the first.

We can’t speak to “Paolo’s” charges that the bulletin was backdated or purposefully buried in the service archives. It is dated September 19, 2006, a couple weeks after the internet flare-up. The bulletin does make it clear that the gasket must be replaced or danger could result, which is good, but considering the number of home mechanics in the scooter world, and the necessity to remove the pipe for service as simple as changing the rear tire, that the public should have possibly been better informed, and the specific dangers made even more clear to the dealers. Additionally, it is unclear if there were ever quality issues with the gaskets, or if they should be replaced regularly even if the exhaust is not removed. Piaggio absolutely should address these concerns to the public, whether or not NHTSB involvement is necessary.

2sb contributor/scientist/scooter mechanic Brooke Kelley makes a good counterpoint:

I think people need to get used to the idea that now that they’ve got what they wanted in gigantic 4 stroke scooters with freeway cruising power, that they will have to pony up for maintenance, just like a car. When you have to remove exhaust headers on a car, no garage would reuse gaskets that are crucial like that.

If the problem *is* limited to reassembly, mechanics (amateur or professional) should know better than to re-use a gasket. But considering that the exhaust must be removed to change a tire, a service often performed outside a dealership, and that it costs $30, more than a typical gasket, it would be wise for Piaggio to clarify the importance of replacement to owners, and possibly suggest they keep a spare gasket handy. At the time of the original buzz, many owners and dealers claimed that the gaskets were nearly impossible to find. This may have complicated the problem and provoked dealers to re-use gaskets rather than keeping scooters in the shop for weeks waiting for the part.

Even if the bulletin was published (and publicized to dealers) as soon as the problem was discovered, it seems Piaggio could have taken further steps to remedy the situation, both from a safety and a public-relations standpoint. That photo of a gutted GTS on the side of the road, whether it was legitimate or not, probably didn’t sell many bikes.

2strokeBzzzzzzz

It occurred to us today that this is Chicago summer cicada invasion year. Kathy pointed out this useful fact:

If a cicada lands on you, it is only because it finds you to be a convenient place to land — unless you happen to be using a lawnmower or weed-whacker, in which case it might be attracted by the sound!”

Great, I’m really looking forward to a whole month of 2″ long crunchy insects trying to mate with my scooter.

MSF scooter booklet

Motorcycle Safety Foundation brochure

Among the many great publications available for free download at the Motorcycle Safety Foundation’s website, you’ll find “You and Your Scooter” (Download PDF), a 70-page booklet with great illustrations by Glen Reid. Covering basic safety, riding technique, laws, and maintenance, it’s an absolute must-read for any scooterist, and should be cable-tied to the throttle of every scooter sold in America. Obviously, it’s not terribly specific, all scooters are different and laws vary around the country, but it’s a great starting point for new (and old) riders. (Thanks to Larry on the CHIscooterList!)

Scooter Swag

I don’t mention Scooter Swag nearly enough, it’s a definite must-check-weekly and saves me the trouble of posting every…scooter…thing I see, because I’ll never keep up with them. Tracy Ball has added Cassie Maringer to the ScooterSwag team, and Cassie’s recent burst of activity is astounding. There’s so much scooter stuff out there it makes you wonder if it’s not time to find a new, less hip hobby.

BBC America goes mod

BBC America

BBC America unveiled a new identity this week, designed by mOcean. The new logo is a modified “mod target,” aka “Royal Air Force rondel,” let’s hope they have better luck with that than Lambretta Clothing. A new series of channel IDs include this one, featuring a euro-spec Vespa P200E (right-click to download) parked at a biker bar. (Thanks, Steve. Video and still: mOcean.)

Zidane, McBride, Larsson reject Fire offers

Eager to mimic the Galaxy’s Beckham coup, the Chicago Fire have been turned down by two aging European superstars and the pride of Arlington Heights, IL. The team vowed to instead find a highly-rated hispanic or polish player to appeal to their core fans. The only thing more embarassing than signing Zidane is being rejected by Zidane. Why do I get the feeling this will end with Teddy Sheringham being dragged out of retirement? Sigh. (Thanks, Andrew.)