RIP Eurovespa 1954-2006

Since 1954, (with a decade-long break in the 1970s), Vespa lovers gathered at Eurovespa for the grandest, largest, proudest rally known to scooterkind. John Gerber points out that the Vespa World Club has abandoned the Eurovespa name to call the 2007 event “Vespa World Days.” The “expected date of the event” (what?) is June 14-17 in San Marino. Piaggio continues to somehow exploit and butcher their proud history simultaneously. Here’s hoping they don’t ruin their one failure-proof event.

Piaggio: thinking without the box

Two recent examples of Piaggio’s dedication to customer service have surfaced on ModernVespa.com: First, customers who bought Vespa and Piaggio scooters last year are just now getting their “roadside assistance” cards, some with mere weeks left in their plan. Sure, the plan was active all along, but if you promise a card, send the card, quickly, it’s good business. (Visitors to VespaUSA.com have reported months-long delays in getting brochures, you’d think it’d be in Piaggio’s interest to respond to sales inquiries quickly!

Far worse, some GT60 buyers (who paid $1500 extra for the limited edition) have been waiting over four months for the box of gifts that was promised with the scooter. Dealers claim the boxes weren’t sent with the scooters, or that Piaggio sent the wrong quantity of boxes. Some customers that did get their box complain that their box number doesn’t match their scooter number (a valid complaint, as they were designed to be collectors’ items). Some errant boxes have been sold recently on eBay, adding to the confusion and ire.

UPDATE: read Andrea’s comment below, explaining the timing of the roadside assistance cards.

Catalog Critique: Revving Up

PJ Chmiel is one of the best designers I know, and the Scooterworks USA catalog is one of the most daunting design projects known to mankind, so I was floored when I got my copy (what was it, two years ago?). When I bought my first Vespa in 1995, the Scooterworks catalog was a typed price list. It’s been redesigned several times since, but even design icon Carlos Segura’s take (circa 1996) didn’t hold a candle to P.J’s version. (P.J. also designed the Stella, Blur, Rattler, and Buddy identities for Genuine Scooters, but left Scooterworks/Genuine last fall.) Today, Trish came across a design critique of the catalog written by a couple catalog design “experts”. While they make some valid points, it’s clear they (and the catalog industry in general) have no idea about how much impact a catalog can make when it’s actually looked forward-to, enjoyed, talked-about, and kept on-hand for years by a carefully-targeted audience, rather than a by-the-numbers book full of cranberry duvet covers cluttering up the mailboxes of millions of people that didn’t even request it.

Daggit, Muff!

I prefer my Battlestar Galactica as a vague, distant memory involving Lorne Greene and some second-rate action figures, but if you’re into the new version, apparently these chicks posing on these Vespas are what the kids call “hot.” Also, it is awesome that whenever someone posts a photo of attractive celebrity women on a scooter forum, someone starts digging into how unauthentic the bike is. We rule.

Kymco Backs Experienced Duo With “No Factory Support”

Kymco USA has bumped up their motorsports profile by sponsoring the “No Factory Support” AMA Superbike team.  The team will be running CBR1000RR sport bikes with very experienced pilots in the seats.  Motorcycle legend Doug Chandler and experienced former MotoGP rider Kurtis Roberts are going to have a shot at taking on the full factory supported AMA superbike teams.  Kymco Super9 scooters will be used by the team in the pits as well as by the crew of a reality show on the SPEED Channel network.  (In other related news, Kymco is sponsoring a NASCAR team as well).  Hopefully this mainstream injection of scooters into the public arena will reduce the likelihood of Roman Holiday references in craptastic newspaper pieces by at least a small amount.  Thanks to the good folks at Road Racing World Magazine for passing along this Kymco PR information.

This month’s Piaggio news

We haven’t done a news roundup in about a month, so we’re breaking it down by company. Here are some late-February/early-March news stories about Piaggio and Vespa: