Category: Vespa

Decepticons?

More PR about the Vespa/”Transformers” promo tie-ins. “Scheduled for theatrical release July 3rd, “Transformers” is already generating buzz as a hot summer blockbuster.” It is? I thought the buzz was that “Transformers” was yet another expensive plotless Michael Bay nostalgia vehicle that, if the producers are lucky, will be popular with a handful of repressed action-figure collectors. His future projects include a remake of “THE BIRDS” (seriously!) and like six sequels of movies based on video games. Please, make him stop.

Vespa “Transformers” open house

Vespa’s planning a dealer Open House June 14-24, 2007, featuring a “Transformers” cross-promotion. Something about “Transforming Transportation”? Yeah, we’re not really getting the connection either. That said, I guess Spiderman and 7-Eleven don’t have anything to do with each other, but that hasn’t stopped us from drinking a schload of Spiderman Slurpees.

Here comes another wave of scooter “news.”

Vespa PR (literally). This is the genesis of all the news stories you’ll see over the next few weeks. It’s fun to watch. There’s nothing wrong with Piaggio and Cooper Katz taking advantage of a lazy media (and no one’s lazier than 2sb), that’s how things work in PR and advertising, but it’s always sort of a bummer to see Piaggio’s PR information rehashed — without fact-checking or additional research — as “news.”

Vespa exhaust gasket update

Two new developments in the Vespa GT/GTS exhaust gasket recall story:

  • VespaUSA CEO Paolo Timoni vaguely addressed the exhaust problem in a story naming him “Powersports Business’ 2007 Executive of the Year”: “‘We have made some really good improvements in parts availability and our capability to serve dealers,’ he said, ‘although we cannot claim the job has been completed. We’re still working on, for example, the manifold casting.'” While not quite public, (the magazine is targeted at dealers), and not very specific, this was the closest we’ve seen PiaggioUSA come to addressing the problem publicly. (The rest of the story is enlightening, too.)
  • An Australian reader reports that Australian importer Peter Stevens Motorcycles has sent letters to GT/GTS owners advising them to visit their dealer for a free 35-minute service to replace the “exhaust leader pipe.”

Vespa exhaust gasket recall?

Greek and German scooterists in the Modern Vespa forum have reported local rumors of a recall program for the Vespa GTS exhaust gasket “problem.” It’s unclear whether an official recall is underway, or if dealers in those countries are responding to concerns regarding “Technical Bulletin No 18/06” (September 18, 2006) and checking previously-serviced pipes. GTS riders have complained of gasket failure resulting in heat damage and potential dangerous situations. While Piaggio insists proper maintenance techniques will prevent failure, Modern Vespa readers have reported multiple failures, even on Vespas where the pipe had never been removed. Many modern Vespa riders have switched to third-party exhausts (apparently with problems of their own), while others are using and recommending aftermarket brass bushings.

Here’s Piaggio Technical Bulletin No 18/06, the offical document that Piaggio sent to Vespa dealers, outlining proper maintenance and replacement of the GTS exhaust gasket.

RIP Eurovespa 1954-2006

Since 1954, (with a decade-long break in the 1970s), Vespa lovers gathered at Eurovespa for the grandest, largest, proudest rally known to scooterkind. John Gerber points out that the Vespa World Club has abandoned the Eurovespa name to call the 2007 event “Vespa World Days.” The “expected date of the event” (what?) is June 14-17 in San Marino. Piaggio continues to somehow exploit and butcher their proud history simultaneously. Here’s hoping they don’t ruin their one failure-proof event.

Piaggio: thinking without the box

Two recent examples of Piaggio’s dedication to customer service have surfaced on ModernVespa.com: First, customers who bought Vespa and Piaggio scooters last year are just now getting their “roadside assistance” cards, some with mere weeks left in their plan. Sure, the plan was active all along, but if you promise a card, send the card, quickly, it’s good business. (Visitors to VespaUSA.com have reported months-long delays in getting brochures, you’d think it’d be in Piaggio’s interest to respond to sales inquiries quickly!

Far worse, some GT60 buyers (who paid $1500 extra for the limited edition) have been waiting over four months for the box of gifts that was promised with the scooter. Dealers claim the boxes weren’t sent with the scooters, or that Piaggio sent the wrong quantity of boxes. Some customers that did get their box complain that their box number doesn’t match their scooter number (a valid complaint, as they were designed to be collectors’ items). Some errant boxes have been sold recently on eBay, adding to the confusion and ire.

UPDATE: read Andrea’s comment below, explaining the timing of the roadside assistance cards.